Disclaimer and Client/Customer Agreement

By contacting Lana Garvin at Heal Your Life Coaching, scheduling a session, or making a payment, you are

confirming that you understand and agree to the following:

Disclaimer: Lana Garvin does not currently offer services under the auspices of her marriage and family

therapy license within Heal Your Life Coaching and thus does not provide formal treatment or therapy for

mental/emotional/behavioral health conditions. All services are provided as alternative health services.

Although many people find these services helpful, they are not intended to treat, diagnose, or cure any

medical or psychological illness or condition. These services also do not replace formal medical, mental

health, legal, or other professional services and advice. 

No Liability Policy: Lana Garvin maintains a No Liability Policy for all services. The customer/client is

responsible for his/her/their interpretations of the session and engages with the services at their own

discretion. Any consequences resulting from that are the customer’s/client’s responsibility.

Confidentiality: All client information, communications, and sessions are confidential with a few exceptions.

These include but are not limited to: failure to make proper and timely payments, technological security

breaches, a perceived risk of harm to self or others, and other reasons at Lana Garvin’s discretion. Any

information shared about your session in a public forum will not contain your name, date of birth, nor any

combination of information that a person could reasonably identify with you or any client/customer directly.

Session Recordings: Lana Garvin is not responsible for technological issues that prevent recordings from

being accessed, received, or function properly. Access to recordings are made available for 30 days after the

session. Please never listen to recorded session while driving or engaging in any activity that requires your

attention.

Right to Refuse Services: Lana Garvin maintains the right to refuse or discontinue services.

These policies are subject to change without notice.